Buymachineryparts always want customers to be satisfied with their shopping experience, so the return policy is very important to to ensure their own interests.
To assure customer satisfaction we made this procedure as clear as possible.
We offer 30-day guarantee on receipt of parts.
(For all non-warranty Replacement parts only. Original parts are of no return)
If you received defective quality, damaged or incorrect parts, Please contact us within 30 days for retrun or exchange.
Condition | Returnable | Exchangable | Delivered Freight | Return Freight |
---|---|---|---|---|
Defective quality Parts | Yes | Yes | Seller | Seller |
Damaged Parts | No Need | Yes | Seller | Seller |
Incorrect Parts | Yes | Yes | Seller | Seller |
Place wrong order | Yes | Yes | Buyer | Buyer |
No longer need | Yes | No | Buyer | Buyer |
Please check whether the product is in good condition before return, We do not accept parts that have
already been installed or not in new condition. If parts are damaged,
please send us the pictures asap for confirming.
1, Contact us via email: sales@buymachineryparts.com, send us pictures for quick confirmation.
2, We will send you the return address after confirmation within 24 hours then waiting for the retrun.
3, After receiving the return and checking that there is no problem, we will resend the order or make refund.
please contact us first for return or exchange,
buyers must ship the package per the instructions provided by the
customer service representative.
Not allowed returns will be rejected.